Five ERP metrics to show c-suite you need new software

Anytime an IT manager prepares to defend the purchase of a new ERP system, they should ensure that every available ERP metric tool is ready for deployment. If anything else, this awareness should generally apply, since most, if not all, C-level executives simply hate spending money on new technology.

However, if a particular business specification involves the migration from a current system to a new and improved variant, that effort will involve even deeper challenges relating to change management. In this case, a straightforward ‘more money; more bang’ business proposition suddenly involves rationales relating to workforce re-organization/re-education, in addition to the potential loss of empirical control at an operating level.

For the IT manager, then, before you show up at your C-level’s door hat in hand, it’s probably best to execute and apply more, rather than less, analytic metrics to your proposal, in order to ensure that you make the best case possible. Consequently, here are five ERP metrics that make your purchase argument more substantive.

1. Reduced production efficiencies

If you find your company experiencing lost time at the production level, this suggests that either you have an error in your baseline metrics, or you are over-running your system’s current capabilities. This characteristic should not be seen as a panacea; however, when applied in concert with similar negative measurements it can make a useful part of a purchase rationale.

Use this complete guide to selling your ERP project to senior management to get c-suite on board with new software

2. Creeping slowdowns in operational cycles

In similarity with reduced production efficiencies, this ERP performance metric suggests reduced operational viability. In turn, this bit of analytic investigation can serve as another bit of ‘bad news’ that you can applied when attempting to establish a new system justification.

3. Irregular or intermittent business forecasts

This metric result represents a further weakening of a system’s ability to develop and properly account for its total number of data channels. Again, in concert with other performance calculations, this marginalization suggests that the system is reaching the end of its useful life cycle, and that a new ERP purchase is necessary.  

4. Largely unnoticed schedule slips

Most of today’s systems apply rule or policy-based processes that establish baseline production schedules. If your system is spontaneously slipping schedules, or expected schedule elements are irregular, this offers an indication that the system may be overloaded or maximized at a data processing level.

5. Indirect cost spirals

This is another indication that ERP performance metrics are becoming frangible or beyond a system’s ability to handle the density of required data. Since most ERP systems operate on the basis of cost alerts that keep managers and production operators within budget, should the system begin to calculate slight errors, something is wrong. If that ‘wrong thing’ is being driven by too much process data, this is yet another indicator that a new system will be required sooner rather than later.

In the end of the day, these metrics are only some of the numerous bits of analysis that can find its way into a purchase proposal, and in this case, when going up the org chart it’s better to throw too much, rather too little information, to the effort if you want to ensure that you won’t have to go back again in the near-future.

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Rick Carlton

About the author…

Rick Carlton dba PRRACEwire, has worked as a tech journalist, writer, researcher, editor and publisher for many years. In addition to his editorial work, Rick has also served as a C-Level executive/consultant for a wide-range of private and public sector U.S. and International companies.

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Rick Carlton