GenetiQ ERP (formerly Intact iQ)

GenetiQ (formerly Intact iQ) is a comprehensive ERP and supply chain management solution for merchants, wholesalers, and distributors

Its intuitive user interfaces, advanced customization options, and integration, GenetiQ provides a scalable platform that supports businesses of all sizes. It is available for both on-premise deployment and cloud hosting, catering to organizations with different IT infrastructure needs.

• GenetiQ on-premise features advanced desktop functionality for enterprise-wide needs.
• GenetiQ Cloud is an AI-ready, browser-based ERP with enhanced personalisation and automation.

Customization and Integration

One of GenetiQ's key strengths is its high level of customization. The platform allows businesses to:

• Modify workflows
• Create personalized dashboards
• Set up automation rules
• Develop custom reports

Its integration capabilities also allow seamless connection with third-party applications, e-commerce platforms, and industry-specific software. API support is available for businesses that require custom integrations.

Support and training services

To ensure a smooth user experience, GenetiQ offers multiple support channels, including:

• Dedicated account managers
• Phone and email support
• Live chat and an in-system helpdesk
• API support for developers

For user training, businesses can access:

• Classroom training
• On-site training
• An online resource library
• Webinars
• User certification programs

Software features

• Billing
• Business Intelligence/Analytics
• Costing
• CRM
• Customer Service
• Financials & Accounting
• Inventory Management
• Order Management
• Planning & Scheduling
• Project Management
• Purchasing
• Quality Control
• Sales
• Shipping & Distribution
• Supply Chain Management
• Warehouse Management
• Document Management

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