Dynamics 365 for Operations

Designed as an intuitive cloud-based app for seamless enterprise management, Microsoft Dynamics 365 for Operations was developed to help businesses manage their operations requirements. It is primarily aimed at medium-sized organizations, subsidiaries, and divisions of larger companies, but can be used by anyone from small businesses to large multi-national enterprises.

The software was created specifically for the financial services, manufacturing, retail, and service industries. Microsoft Dynamics ERP offers automation of warehouse processes, global transportation planning and freight reconciliation and advanced demand forecasting functionality which uses Microsoft’s SQL server forecasting algorithms. A POS system is available for retailers alongside integrated e-commerce and social media capabilities for those who sell online.

Dynamics for Operations is part of Microsoft’s Dynamics 365 suite, which offers a range of enterprise applications, including sales, marketing, project service automation and customer insights. It is therefore particularly suitable for companies looking for a solution that will integrate with a suite of other software.

As a cloud-based system, pricing is calculated on a per-user basis. Unusually, Microsoft allows clients to differentiate between ‘full’ and ‘light’ users, and prices each type differently. Companies can choose to Dynamics 365 for Operations as a standalone app, or as part of a Dynamics ‘plan’ - a bundle of apps designed for a specific purpose. It can be implemented within an average of 5 to 10 days depending on organization size and how much data is to be migrated.

Software features

  • Billing
  • Business Intelligence/Analytics
  • Costing
  • Financials & Accounting
  • HR
  • Inventory Management
  • Order Management
  • Planning & Scheduling
  • Project Management
  • Purchasing
  • Quality Control
  • Sales
  • Shipping & Distribution
  • Supply Chain Management
  • Warehouse Management
  • Asset Management

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Quick spec

Product details

Customer Suitability

  • Medium Size (251-1000 Employees)
  • Small Business (1-250 Employees)

Additional Product Info

  • Multi Language
  • Multi Currency
  • Customizable

System Hosting

  • Cloud
  • Installed on Premise

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Dynamics 365 for Operations

Dynamics 365 for Operations

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